FAQ

Q: What is visco elastic foam or memory foam?
A: Visco-Elastic memory foam is a unique oil-based polyurenthane flexible foam, originally developed in the 1970’s by NASA (national aeronautics and space administration). This foam was invented to be used to support the astronauts by relieving the incredible G-Forces experienced in the human body during takeoff and landing.

Q: How does it work?
A: Its visco-elastic properties allow it to automatically sense your weight and temperature, and respond by molding to your body’s exact shape and position. Continuously reacting to the weight and body temperature of the user, the visco-elastic memory foam dramatically minimize pressure points, thus reducing tossing and turning, significantly improving blood circulation and reducing pain and discomfort with disruptive sleep.

Q: Does the memory foam leave body impressions?
A: During the night, our foam gently mold to your body. In the morning it slowly, surely recovers from compression. But as with all mattresses over time some compression is natural.

Q: What are some examples of how toppers are used?

A: You have a spring mattress has given many years of good service (or perhaps not). Rather than spending $500 -1500 on a new bed you can transform your bed by simply adding one of our toppers at a fraction of that cost. It can also be used on foam beds, latex beds, sofa bed or a fold away bed.

Q: Do the mattress kits include a box spring?
A: Our mattress kit do not include a boxspring or foundation. Inexpensive foundations can be found at any local sleep shop for much less that it would cost in shipping to get it to your home. If your current base is solid and does not have any coils in it you will not have to purchase a new base. Foam mattress perform best on solid foundations. When a foam mattress is on a solid foundation there is almost no motion transfer between sleepers.

Q: Do I need to rotate my memory foam mattress?
A: During the first 30 days, we recommend that you frequently rotate your mattress from head to foot to assure proper breaking in and even weight distribution.
You should never flip your memory mattress.

Q: How do you get a mattress or topper in such small package?
A: A special process enables us to dramatically reduce the size of the mattress before its packaged and shipped. When the package is opened, the system automatically returns to its full size with no loss of performance.

Q: How do I set up the system and restore it to full size?

A: Its simple, place the package in the approximate location where you want the bed to be. Make sure that there is enough room surrounding the package, because the product will expand approximately 3 times the package size. Then just open the package carefully and in about 1 hour the mattress will expand to approximately 75% of its original size. Within 24hrs it will return to 100% of its fill size.

Q: Will memory foam material make me hot and sweaty?
A: No memory foam is temperature smart. It relates to your body, your temperatures and your sleep style. Your natural body heat allows the foam to create your own personalized comfort.

Q: Does a memory foam mattress require any special care or protective pad and hot do I clean it?
A: None whatsoever. Do not machine, wash or dry memory foam pillows or mattress pads. The foam can be spot cleaned using a mild detergent. Air dry it away from direct sunlight.

Q: You can’t see the answer to your question?
Please write us and we will be glad to answer all your questions. If you are warried about purchasing memory mattress or you don’t know which one to choose – please contact our sleeping experts and get best deals on memory foam products online.